Professional services · Brisbane & Australia-wide
Billable hours, not admin hours.
Consultancies, engineering and design practices, and advisory firms with 50–500 people.
The work around the work.
Timesheets chased every week
Someone spends Friday afternoon and Monday morning chasing hours, then re-keys them into the billing system.
Onboarding lives in one person's head
Accounts, equipment, inductions and introductions — done from memory, slightly differently every time.
Approvals stuck in inboxes
Purchase requests, leave and expense claims wait in email for someone who is on a plane or in a workshop.
Month-end reporting by hand
Utilisation and project reports get rebuilt in Excel each month from three exports and a lookup that only one person understands.
Same process, rebuilt.
In a professional services firm, every hour of admin done by a fee-earner is an hour that isn't billed. The work itself is rarely the problem. The trouble is the steps around it: collecting time, approving spend, setting up new people and pulling numbers together at month end.
- 01Reminder emailSent by hand, every Friday
- 02Chased on MondayOne by one, by name
- 03Exported to ExcelCleaned and checked
- 04Re-keyed to billingErrors found at invoice time
- 01Prompt in TeamsPre-filled from the calendar
- 02Submitted on timeReminders escalate on their own
- 03Checked by rulesOdd entries flagged, not hunted for
- 04Straight to billingNo re-keying
A worked example
This one is illustrative — use your own numbers in the calculator.
Round, illustrative numbers. The point is to measure your own before deciding what to build.
What we usually build first
| Build | Replaces | Typical build time |
|---|---|---|
| Timesheet capture and chase | Friday emails and Monday re-keying | 3–4 weeks |
| Onboarding workflow | A checklist in someone's head | 3–4 weeks |
| Approvals in Teams | Purchase and leave requests in email | 2–4 weeks |
| Live operations dashboard | A monthly spreadsheet rebuilt by hand | 3–5 weeks |
| Policy and HR agent | The same forty questions to HR | 3–4 weeks |
Build times are typical ranges from our catalogue, confirmed in the free audit.
Built for professional services.
Apps & workflows
Done it before.
Worth reading first.
Professional services, answered.
01Will this work with our practice management or billing system?
Usually, yes. Power Automate has connectors for many common systems and can use an API where one exists. Where neither exists, we design around it — for example a clean export that lands in the right place. The audit confirms which before you commit.
02We already have Microsoft 365. Do we need new licences?
Often not. Most approvals, onboarding and timesheet flows run on standard Microsoft 365 licences. Premium connectors and Dataverse need extra licensing; if a build needs it, we tell you the cost up front.
03How do you handle client confidentiality?
Everything is built in your own tenant, under your permissions and your data policies. We set permissions by role, not by individual, and document who can see what at handover.
04What does it cost?
The audit is free. Single builds are scoped from $10,000 at a fixed price, and retainers start at $3,000 a month for governance and small changes.
Other industriesConstruction & engineeringFor-purpose & not-for-profit
Book a discovery call
Find out what manual work costs you
Twenty minutes, then a written, ranked list of what’s worth fixing. It costs nothing.
Built for 50–500 person operators already running Microsoft 365.
- 20 minutes — one call, no deck
- The audit is free — in our first year
- You keep the findings — hire us or not