All 29 agents
Employee support
Payroll & Leave Answers
Timesheet and pay questions, answered.
Payroll stops fielding the same questions every fortnight, and disputes arrive already framed with the relevant clause instead of as a complaint.
~1 day
a fortnight back for the payroll officer
3–5 weeks
to build
01What people ask it
In their words, not ours.
- “Why is my overtime different this week?”
- “What allowance applies to a night shift away from home?”
- “How do I fix a timesheet I already submitted?”
- “When is the cut-off for this pay run?”
- “What does this deduction on my payslip mean?”
What it does about it
- Explains the award or agreement clause in plain words, with the reference
- Routes genuine discrepancies straight to payroll with the detail attached
- Reminds crews of timesheet cut-offs before they miss them
What it reads — and only this
- Enterprise agreement or award
- Allowance matrix
- Payroll calendar
Where people use itTeams mobile, because the people asking are rarely at a desk. Nothing from the open web, and nothing the model merely remembers.
Built withCopilot Studio / SharePoint / Power Automate
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