All 29 agents
Customer facing
Booking & Scheduling
Appointments booked without the phone tag.
No more phone tag to find a mutually acceptable Tuesday, and fewer wasted visits because the customer knew what to have ready.
~30%
fewer rescheduled or wasted visits
5–7 weeks
to build
01What people ask it
In their words, not ours.
- “What's your earliest availability in my area?”
- “Can I move Thursday's appointment?”
- “What do I need to have ready before the technician arrives?”
- “How long will the visit take?”
- “Who is coming, and when will they arrive?”
What it does about it
- Offers real slots against technician availability and travel zones
- Books, reschedules and cancels against the live calendar
- Sends the prep instructions and the reminder automatically
What it reads — and only this
- Scheduling rules
- Technician calendars
- Service preparation guides
Where people use itPower Pages portal, SMS and email confirmations. Nothing from the open web, and nothing the model merely remembers.
Built withCopilot Studio / Power Pages / Power Automate / Dataverse
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