All 29 agents

Leadership & knowledge

Procedure & SOP Desk

How do we do this here?

Institutional knowledge stops leaving with people, and the answer stops depending on which experienced person happened to be free.

~2 hrs

a day of interruptions off your leads

3–5 weeks

to build

01What people ask itAsked by everyone, but especially anyone doing something for the first time

In their words, not ours.

  • “How do we onboard a new subcontractor?”
  • “What's the process for closing out a defect?”
  • “Which template do I use for a variation?”
  • “Who signs this, and in what order?”
  • “Has this procedure changed recently?”

What it does about it

  • Answers from the current controlled procedure, with a link to it
  • Tells you what it does not know instead of inventing a plausible answer
  • Reports the unanswered questions, which is your documentation backlog

What it reads — and only this

  • Procedure library
  • Templates
  • Process maps

Where people use itTeams, and search on the intranet. Nothing from the open web, and nothing the model merely remembers.

Built withCopilot Studio / SharePoint / Teams

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