All 29 agents

Operations & field

Logistics & Dispatch

Loads, runs and exceptions in one place.

Exceptions get handled while they are still fixable rather than explained the next morning.

~15%

improvement in on-time delivery, typically

5–7 weeks

to build

01What people ask itAsked by dispatchers, schedulers and the people they get called by

In their words, not ours.

  • “What's on the truck for the Toowoomba run?”
  • “Which deliveries are at risk today?”
  • “Do we have capacity for a pickup this afternoon?”
  • “Which driver is closest to the depot?”
  • “What went wrong with yesterday's late deliveries?”

What it does about it

  • Summarises the day's runs and flags what is at risk before it fails
  • Reallocates and notifies when something has to move
  • Records the reason for every exception so the pattern becomes visible

What it reads — and only this

  • Transport and consignment data
  • Driver rosters
  • Depot capacity

Where people use itTeams for the dispatch desk, mobile for drivers. Nothing from the open web, and nothing the model merely remembers.

Built withCopilot Studio / Dataverse / Power Automate / Power BI

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