All 29 agents

Operations & field

Field Service Support

The manual, on site, in your pocket.

More jobs finished on the first visit, fewer calls back to the office, and the least experienced technician has the best technician's knowledge.

~25%

fewer repeat visits

5–7 weeks

to build

01What people ask itAsked by technicians and crews away from a desk

In their words, not ours.

  • “What's the fault code on this unit mean?”
  • “What's the service history for this asset?”
  • “Is the part in the van or the warehouse?”
  • “What's the isolation procedure for this model?”
  • “What did we do last time we attended this site?”

What it does about it

  • Surfaces the relevant procedure rather than the whole manual
  • Retrieves the asset record and its history from Dataverse
  • Raises a follow-up work order without a phone call to the office

What it reads — and only this

  • Equipment manuals
  • Asset and service history
  • Safety procedures
  • Parts inventory

Where people use itPower Apps mobile and Teams mobile, designed for one hand and no signal. Nothing from the open web, and nothing the model merely remembers.

Built withCopilot Studio / Power Apps / Dataverse / SharePoint

Book a discovery call

Find out what manual work costs you

Twenty minutes, then a written, ranked list of what’s worth fixing. It costs nothing.

Built for 50–500 person operators already running Microsoft 365.

  • 20 minutes — one call, no deck
  • The audit is free — in our first year
  • You keep the findings — hire us or not

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